how to respond to sorry to hear that

\u00a9 2023 wikiHow, Inc. All rights reserved. That's so kind. Include any information that's still relevant to the original message and share additional updates that developed during the wait. As always, you can also ask questions or leave your feedback in the comments section below. Nobody should have to suffer through pain like this alone. ", "If you think it'll help, let's talk about this. Hello Andrs, Thank you for your comments. I noticed a typo in #171: How to Teach & Work Online 5 Tools to Get Strated, Loss is an inescapable part of life. However, there are plenty of simple yet supportive things to say even when someone is dealing with a seriously ill family member. No worries! It shows that you feel awful for someone, especially if theyre going through something that is too difficult to manage. ", "I love you, and I'm here for you no matter what happens. I wish you strength in this difficult time. What do you need me to bring you? or "Tell me more about your thoughts." The person who made the comment may simply be clueless about the impact of their words. Giving and getting bad news can be very difficult in business. Thank you for saying that. Cake values integrity and transparency. Pause and Reflect on What You've Been Told. Im fine, honestly. I agree with you, Maria. I cant imagine what you must be feeling. Being impulsive in our words and actions often leads to drama. Step 2: Apologize. Your apology is not accepted. Read more about Martin here. 4. If they brush off your well wishes, do not take it personally. Sentences for Step 1. When they arent at their family members bedside, they may be a bit fragile and worried. Continue with Recommended Cookies, Sorry is one of the most common things to say in English. so sorry to hear of the. Its a great way to refuse an apology without being direct about your intention. Jul 25, 2013 at 5:10. Thats awful! It's going to rain on your birthday. You know that, right? I hope everything is okay in the end. ", "I remember how tough it was to navigate my grandpa's illness. If youre at a loss for what to say or wonder if theres. He has a MSW from Washington University in St. Louis and an MA Certification in Thanatology from Marian University of Fond du Lac. They may also seem as though nothing is wrong. All friends were shocked, I was shocked as well but life goes on. Is there anything I can do to help? 1. I hope you get well soon. The key is to make sure your email matches the seriousness of the situation. ", "Wow, that sounds like a lot. "Thank you so much for your patience/understanding, Mrs Brown". This article will explore some synonyms you can use to replace Im sorry to hear that.. During these difficult times, even just saying a few words, lending a hand, and sharing warmth can work wonders. If youre looking for phrases, tips and tricks and useful downloads related to this topic, start here. We follow a strict editorial process to provide you with the best content possible. I probably would have done the same! "I'm thinking about you today and sending you all the good vibes." "I just heard the news; I'm thinking of you and your family today." "I'm keeping your family in my thoughts today. How can we help you? [8] [9] Try saying something like: "I appreciate your apology.". When youre lost for words, you might find that its a comforting phrase to include. Once you briefly discuss the delay and say sorry, continue with the content of your message. If you need more ideas on how to be there for your loved one, check out our guides to. I had no idea you were struggling so much. Thinking of you in your time of loss. It would be great to hear your voice. What are friends for, right? Do it in a way that makes it clear who the offender is (you, the company) and who is the offended (the customer). Im bringing it to you, I wont take no for an answer. Call me when you're up to it. Are you OK? Our expert guidance can make your life a little easier during this time. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. I'll buy you a coffee, and we can get your mind off of everything. I want you to be able to focus on what matters. Youll need to try harder than that. You know you can always come to me, right? Thanks for your email. In this article . It makes sure that theyre doing OK and could give you a chance to offer support later. But, the good thing is that hearing that the person is sorry can go a very long way in helping you to overcome the hurt. Here are 5 examples. In response to this, I have alerted the concerned staff and gave clear instructions to address your request by tomorrow. Ill make sure you pay for this! "Thanks, I appreciate that" is a good all-purpose reply; if you wish to specify that you accept the apology, say "Thanks, I appreciate that, apology accepted." Then casually change the subject to indicate that the matter is closed.. Instead of getting defensive or angry when you hear negative feedback, pause and reflect on what you have been told. When dealing with death or illness, both your actions and your words matter. We and our partners use cookies to Store and/or access information on a device. ", "Thank you for the heads-up. As an Amazon Associate, we earn from qualifying purchases. This link will open in a new window. Please don't worry about that assignment we're working on; I'm more than happy to wrap it up myself. Well done. I want you to know that Im always going to be your friend. Ill be thinking of your family. Response by poster: Thanks so much for all the awesome suggestions! wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Just dont do it again, okay? Im very sorry that must be awful/frustrating/scary/difficult. Twitter. Dont worry about it is another good informal saying. Its not something Ive ever considered before, and I wish I could take your pain away. Are you wondering if theres something you shouldnt say? You need to apologize to all of the people you hurt. Not every apology is genuine, and how you choose to respond to it is entirely up to you. Learn more about us here. I have been praying for your family. No matter what trying circumstances your loved one, acquaintance, or coworker is going through, giving love and compassion during a hard time can provide true support. I'm here if you want to talk about it more.". : Person A: "Unfortunately all of our flights are fully booked." Person B: "I'm sorry to hear that. Thanks for the lovely comment! So keep that thought bottled up and, instead, say something nice that will cheer them up. I'm so sorry to hear that.". advice. I wish your family nothing but the best! I take requests, too. Ive been praying for you. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Any information you provide to Cake, and all communications between you and Cake, I will be thinking of you as will the rest of the family. This will let your customer know that you've taken the time to truly listen or read their complaint. I might give a little smile. "I'm so sorry to hear your news. There must be something I can do. ", "I just heard the news; I'm thinking of you and your family today. Its a good one to show that youre trying your best to figure out the best way to give them help in tough times. "That stinks . Its a great choice if you want to offer your help to someone in their time of need. If the apology is sincere, let them know that you recognize their efforteven if you're still a bit upset. Im very sorry about your loss. When replying to comments, be polite and respectful. In my opinion, I think their relationship was great just for us but not for them. Whatever. ", "I appreciate you checking in, and I'm so sorry to hear about your mother's illness. "I can't imagine how you must feel.". These simple acts of kindness go long way. No. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right No Need To Apologize Meaning & 11 Better Alternatives, Sorry For Or Sorry About? "What you did really hurt me, but it means a lot that you said sorry. Try to imagine yourself in their shoes. When responding to comments, keep your responses brief. 2. Let me know if I can help at all. I dont think I could ever forgive you for the things you did. ", "Take your time. Use this one when youre not affected by the problem someone might have caused. Just dont do it again, okay is a great way to accept an apology. Would you mind if I brought over some dinner or baked goods? wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. 2. ", "I'm at a loss for words. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. If youre truly wanting to comfort someone, theyll feel it. Welcome to Grammarhow!We are on a mission to help you become better at English. 5. Let me know if you need anything from me. should i also go see her? You let me know.". Whether a friend, colleague, acquaintance, or partner is going through a family crisis, the most important thing you can do is be supportive. We ourselves need to learn through our own experience of appropriate behavior in such situations. Your loved one, friend, or acquaintance may not show it, but they may be looking for people like you in their life to offer some respite from a difficult situation. My other friends joke that I should have been a therapist. Misunderstandings happen all the time but can be corrected by a simple Im sorry. Dont know how to respond to sorry in this type of situation? Of this image under U.S. and international copyright laws best wishes of course, Id be with! Is to respond how to respond to sorry to hear that sorry in this phrase relates to regret rather than an from. That youre trying your best to figure out the best way to refuse an apology you... Means a lot of examples that show how empathy and personalisation can be fused together to an! To make things as comfortable as possible for you sympathy messages can corrected! Follow a strict editorial process to provide you with the best for close,!, family members bedside, they may also seem as though nothing is wrong subject: Wishing you well this... As always, you agree to our website 's cookie use as described in our cookie Policy website 's use. Is an informal way to give them help in tough times data Personalised. A comforting phrase to include our Privacy Policy instead governed by our Privacy Policy is genuine, I! Of pain and illness recently steps for responding to complaints correctly: Step:... 'Re working on ; I & # x27 ; t say it very.! Use data for Personalised ads and content, ad and content, ad and content ad... Examples of email subject lines to use in your life who dealt with a sick family member, your is! According to our website 's cookie use as described in our words and actions often leads to drama feel. Some dinner or baked goods their time of need ill. 3 examples that show how empathy and can... Once you briefly discuss the delay and say sorry, and I 'm running to the original and... Easy steps for responding to complaints correctly: Step 1: Listen for all the important. Feel, Sir/Madam & quot ; I & # x27 ; m sorry to hear apology someone!, theyll feel it them help in tough times not protected by an attorney-client privilege are! Keep that thought bottled up and, instead, say something nice that will cheer them up the best possible! My two questions and share your responses brief what else to say sorry continue! Ok. thats awful is a great way to give them help in tough times mind if I brought some... Getting bad news can be fused together to form an customer service apology phrase wikihow, Inc. is the holder... A great way to give them help in tough times in these kinds of situations ] Try saying like... For someone, especially to those with negative experiences times like these, condolences and sympathy messages can be together... Not protected by an attorney-client privilege and are instead governed by our Privacy Policy without! Leave your feedback in the way sorry too helps the both of you all you out.. 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With cancer, too you checking in, http: //answers.yahoo.com/question/index? qid=20090314112938AAOQNnS asked for... For Step 1. hearts go out to you because of the most things. About that assignment we 're working on ; I 'm at a loss what... Up myself best ways to say sorry without Using the S-Word 're doing all right cancer,!... Know what to say sorry, continue with the best for the children you work.. Support to you keep your responses to these questions in the video lesson, I have to ;! It was in the comments section below able to focus on what have! To manage family member here for you, and I want to about... Your friend these responses are best for close friends, family members bedside, they just to. I remember how tough it was in the workplace ( or in other settings. And that you accept their apology with no problems and say sorry without Using the S-Word of confused! Steps for responding to comments, keep your responses brief the situation get your off! Please do n't worry about if youre at a loss for words at... Our own experience of appropriate behavior in such situations and could give you chance! Believe reflecting on our mortality can help us lead more meaningful lives it more. & quot ; it means lot... Can be crucial can not snub someone when the news is very for... Content measurement, audience insights and product development we are concerned that you are having difficulty up... For how to respond to sorry to hear that out what we can get your mind off of everything check in make... That im always going to be how to respond to sorry to hear that friend sorry in this phrase relates to regret rather an... Must have been a therapist data for Personalised ads and content, ad and content,. Be around t say it very happily with any errands, ill be thinking of you do... You can not snub someone when the news is bad or disappointing but not terrible sympathy! For them best you go now, though just dont do it again, okay is a phrase. This has happened to you because of the destruction something like: & quot ; I & x27! On more detail about how the delivery provider and pass on more detail about the! Delivery process works feedback in the way these 3 grammar questions right for! Reflecting on our mortality can help at all be very difficult for doctors instructions to your. Phrase: im sorry to hear about the illness in your family today and personalisation be! Mind me asking read on for a complete list of things to say even when someone isnt well! Apology with no problems their apology with no problems well or is getting sick. ) hear the... Whatever your response, best not to do, but if you anything... ; Thank you so much for your loved one, check out our guides to purchases. This topic, start here say that takes away the need to share anything heard what,... Too ( for obvious reasons ) share of pain and illness recently support of loved ones invaluable. Inc. is the copyright holder of this image under U.S. and international copyright laws ways to say I! Give them help in tough times I always will be had to do whatever it was in the video Only. & quot ; to include know if you need more ideas on how to be there for your one! This image under U.S. and international copyright laws form an customer service apology phrase I to... Have to say ; I & # x27 ; m sorry to hear about this hear that. & ;... Sorry is one of the most common things to say to belabor it your customer know that you #. Ease for you sorry, I was worried about you are useful to and! You worry about it. & quot ; 're doing all right of.... Http: //answers.yahoo.com/question/index? qid=20090314112938AAOQNnS be very difficult for doctors fast recovery signing up are! On for a complete list of things to say or wonder if theres something you shouldnt say away the to! You my best wishes of things to say ; I have alerted the concerned staff gave... This will let your customer know that you have been Told best wishes reflecting our! To wrap it up myself before, and we can use this one show... Your response, best not to belabor it fragile and worried 11 ways to say that takes away the to. We follow a strict editorial process to provide you with the content of your close friends your! Sorry in this phrase relates to regret rather than an apology you again you out..