Branch) and Non-Insurance Services (provided by Generali Global Assistance). Is A Pierside, Pre-Embarkation COVID-19 Test Required? Who Needs to Be Vaccinated: For sailings in the Mediterranean and the Caribbean, non-immunized guests can travel as long as they can show a negative result from an antigen test (or an RT-PCR molecular test, if preferred) conducted in the 48 hours before boarding. Step By Step: How to Submit Comments on Cruise to the CDC, Photos From MSC Cruises' Return to Sailing in the Mediterranean. The standard cancellation schedule isn't applicable to a cruise booked with a FCV from a cancelled cruise. 2) Risk-Free Guarantee for guests who made a reservation between March 1, 2021 to October 31, 2021; 3) Risk-Free Guarantee for guests who made a reservation between May 1, 2020 and February 28, 2021; 4) Risk-Free Guarantee for guests who made a reservation prior to April 30, 2020. As of October 14, 2022, fully vaccinated passengers aboard U.S. sailings of Disney Wonder, Dream, Fantasy and Wish will no longer need to provide a pre-departure COVID-19 test. http://www.vikingcruises.com/terms-conditions/index.html. How did you get your money back on the voucher? The timing is explained within the kit instructions. 20222024 OCEAN, The only way we can get a cash refund from, Since half of our party have not received a Covid 19 vaccination, we decided to switch our, how to transfer tickets from google pay to apple wallet, chicken wing chicken wing hot dog and baloney, why are piper and sophie not friends anymore, why are churches leaving the united methodist church, homing cycle is not enabled in your grbl settings. Masks and Physical Distancing Requirements: Masks may be required in public areas on the ship when physical distancing is not possible. Viking will send you a number of notifications via email as your departure date nears, including your booking confirmation, payment receipts and, if you purchased your air travel from Viking, logistical information about your air travel and transfers. 0000051407 00000 n That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. ComplaintsBoard.com is a leading complaint resolution website on the Internet. what happens if you miss jury duty in texas reddit, Below I've compiled a list of itineraries that are available to book now for next year, powershell script to press a key every x seconds, 13th Dec 2022 - 7 Nights. Do you have a Viking Oceans Future Cruise Credit? 0000046809 00000 n Our hope is that your organization can help us out or at least suggest any alternatives. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. 0000034310 00000 n Cancellation Updates: Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Beginning September 6, 2022, passengers on all sailings (excluding those calling on Canada, Greece, Australia and New Zealand) will no longer need a COVID-19 test. Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. Is A Pre-Arrival COVID-19 Test Required? A limited-time reduced deposit of 10% is due within 7 days of booking; pay in full by May 15. . Masks and Physical Distancing Requirements: Masks are recommended, but not required in the vast majority of venues. On Ocean cruises, the ship will obtain the required visa prior to your arrival for Egypt, Jordan, Oman, Qatar and the United Arab Emirates. In Europe, the line says guests will also be considered fully vaccinated if they receive one dose of Pfizer, Moderna or AstraZeneca 14 days after a previous COVID infection, with a Digital COVID Certification of Vaccination. Is A Pre-Arrival COVID-19 Test Required? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Reservation changes under the Risk-Free Guarantee will be reimbursed in the form of a Risk-Free Guarantee Future Cruise Voucher in the amount of 100% of all monies paid to Viking. Thank you. Cancellation Fee Schedule Effective for Cruise Tours (other than Grand & World Cruise Voyage) booked on and after August 1, 2018: Approval to embark is at the discretion of the medical professionals. Only passengers aged 5-17 years who are not fully vaccinated will need to take a COVID 19 lateral flow/antigen test in the three days before, or on the day of departure. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. Guests must arrange with a shore side company to regulate their oxygen regulators and cylinders for extended itineraries. Is A Pre-Arrival COVID-19 Test Required? Note: Visa requirements subject to change at any time without notice. Pre-Cruise Covid-19 testing is no longer required. We are not asking for anything but a refund of what we initially paid over three years ago. Is A Pre-Arrival COVID-19 Test Required? Seller of Travel Reg. Some lines, however, may still require one or more protocols to be adhered to, either on a voyage-by-voyage basis or on a destination-basis. 3-220413 Passenger Ticket Contract (Non US) CST#2052644-40 Facilities, Services Fees and/or . Tests are only required, as of September 3, 2022, for unvaccinated passengers 12 and up. . P&O Cruises' updated vaccinate and testing policy does not include the following sailings: R214, R217, J221, B225, B225A, B226, B226A, B227, B227A, B228, B228A, B229, B229A, B230, B230A & N233. They offered me a voucher for 125% of my . Masking and Physical Distancing Requirements: Optional as of September 1, 2022. Disappointed with Viking Cruises cancellation policy. Fully vaccinated guests are still required to show proof of vaccination at embarkation. Will NEVER cruise with Viking again. Viking will, where feasible, offer pre- and post-cruise experiences. No, though Antigen testing is available on board and will be available should symptoms arise. 19952023, The Independent Traveler, Inc. Will I Have to 'Social Distance' on My Next Cruise? The 2 doses must be administered at least 28 days apart. The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. Yes, all. Is A Pre-Arrival COVID-19 Test Required? Yes, beginning October 4, 2022, globally. 0000014233 00000 n 0000051508 00000 n Thank you in advance for your prompt attention to this issue. Think I will stick with my favorite Celebrity Cruises that thanks you for cruising with them and gives you benefits for loyalty. Is A Pierside, Pre-Embarkation COVID-19 Test Required? The final dose must be completed at least 14 days before sailing. 0000006747 00000 n Are Any Unvaccinated Passengers Able to Sail? Cunard keeps a list of all voyages requiring proof of .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}negative COVID-19 test here. Who Needs to Be Vaccinated: Viking's current ocean and river cruise offerings are, for now, strictly for fully vaccinated passengers only. The line is dropping vaccine requirements in 2023. Crew Vaccinated? No. Before departure, Viking will . Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services, You will receive a 3.3% discount and there is no fee for this service. A number of cruise lines are offering amended cancellation policies through the end of 2020, though it's unclear whether these will continue into 2021. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. There were none available before 2023. Viking has adequate liquidity, including cash of $1.4 billion at June 30, 2022, or $1.7 billion including $300 million held at Viking Holdings Ltd which is available to Viking if needed. The Carrier has zero tolerance for crime on board its vessels. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. Acceptable Vaccines for U.S. Sailings: Regent accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. A test could be required for air travellers entering the country of a Scenic embarkation port. The guest will be permitted only one tank in their cabin at a time. We had already paid for this cruise, so receiving a voucher didn't affect us. Masks and Physical Distancing Requirements: Masks may be required when physical distancing is not possible. : Yes, including booster dose. 0000012673 00000 n Viking For bookings made through Jan. 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive. Yes, though this varies by region (see above). By proceeding, you agree to Cruise Critics, Vaccines, Masks and Testing: What Cruise Lines Require Now (2022). Viking emailed Mar 2 2020 offering a voucher for the 75% cancellation fee those on cruises in Apr. If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. Non-U.S. This will end as of March 1, 2023. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. This will end for all voyages as of October 1, 2022. This allowed Viking to retain the majority of our payment since December 2019. Now, let's talk about their insurance, another $1, 838. Are Any Unvaccinated Passengers Able to Sail? I had the France trip booked so I applied the $24, 000 voucher towards that trip. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? At Viking, your experience means the world to us. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Is A Pre-Arrival COVID-19 Test Required? Masks and Physical Distancing Requirements: Mask wearing is at the passengers discretion, with the exception of the casino, the theatre, and during muster drills where masks remain mandatory. The complaint has been investigated and resolved to the customers satisfaction. It would be applicable if you paid cash. Is A Pre-Arrival COVID-19 Test Required? Who Needs to Be Vaccinated: All passengers are required to be fully vaccinated against COVID-19. I wanted to apply the voucher to the new cruise, but Viking informed me they do not split vouchers, so I immediately had to pay them another $10, 000 for the new cruise. Cruise Critic Breaks It Down. 0000032579 00000 n Who Needs to Be Vaccinated: All passengers sailing aboard Windstar's ships will still need to provide proof of full vaccination against COVID-19 in order to set sail. Rapid Antigen Tests can be carried out up to 48 hours before embarkation or PCR tests up to 72 hours before embarkation. 0000003670 00000 n 0000004722 00000 n Who Needs to Be Vaccinated: All passengers, no exceptions, need to be fully vaccinated against COVID-19. . From October 8, all passengers under 5 or immunized against Covid-19 will no longer be required to take a pre-boarding antigen test for cruises in the Mediterranean, the Caribbean and the United Arab Emirates. Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. Do you have a Viking Oceans Future Cruise Credit? Fully vaccinated passengers, however, and those 11 and younger, will not need to pre-cruise test. From July 25, Azamara is removing its pre-travel testing requirements, excluding ports where it is still required in accordance with country regulations. Viking accepts no responsibility for obtaining required visas nor for advising guests of visa or other immigration requirements. : From the Lindblad website: "Lindblad Expeditions will also require all Crew to be vaccinated, with limited exception for individual Crew members who are unable to obtain vaccines due to limitations in their country of residence.". Is A Pre-Arrival COVID-19 Test Required? 0000027032 00000 n Unvaccinated U.S. residents are permitted to sail on U.S. departures to the Caribbean and Bahamas only, in conjunction with a negative COVID-19 test (NAAT or Antigen). The Frosch travel representative informed us that we could alternatively apply all prior payments to the "Heart of the Delta" cruise on the Mississippi river and thereby alleviate the Covid-19 concerns regarding the Rhine Getaway cruise in Europe. Are Any Unvaccinated Passengers Able to Sail? Visa services are available from an independent third party upon request. 0000013825 00000 n At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. This can include while in the ships corridors, disembarking for excursions, and while participating in certain excursions. Shortly thereafter, Viking restored a substantial portion of our initial payments back into our account but only offered a future voucher credit for the remaining balance not refunded to us ($959.60 to each of the four travelers). For your convenience, Viking offers and recommends a Travel Protection Plan. Are Any Unvaccinated Passengers Able to Sail? Here is our rundown of current cruise line COVID-19 practices and policies. Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. You may also contact us by phone at 1-877-668-4546. This may help protect your travel investment, your belongings and most importantly, you from many unforeseen circumstances that may arise before or during your trip, including costs of circumstances that may arise related to COVID. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. Proof of full vaccination will still be required. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. Since half of our party have not received a Covid 19 vaccination, we decided to switch our cruise to an American one. VIKING RIVER CRUISES, INC., A CALIFORNIA CORPORATION, . Yes, children who do not qualify for vaccination. Air Are there luggage restrictions during the trip? Non-U.S. passengers should check travel requirements to enter the U.S., which currently requires any person aged 18 years old or over to be fully vaccinated. Which personal items are allowed on board and which are prohibited? Avalon Waterways notes crew members will advise guests on each sailing of the particular masking requirements onboard and ashore. Liquid oxygen is strictly prohibited due to safety concerns. Is A Pierside, Pre-Embarkation COVID-19 Test Required? hb```b``f`c`Lb`@ V(,aVllvl,},9xVq`he`8s0~G`Ey24{g8. No longer required. Children aged 12-15 years must have received two initial doses of the vaccination. Effective Date: November 1, 2021 Sailing Window: All 2022 sailings When is disembarkation? 0000006522 00000 n Are Any Unvaccinated Passengers Able to Sail? Is A Pierside, Pre-Embarkation COVID-19 Test Required? At the same time I was talking to them about the voucher, I booked a shorter cruise to Iceland that cost a little more than half of what the original Iceland cruise cost. For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. 0000008049 00000 n Masks and Physical Distancing Requirements: Masks are optional. Masks and Physical Distancing Requirements: Masks are recommended in crowded venues, but not required. As of September 5, pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers. He only received a refund on the additional cash he had to pay (in addition to the voucher), less $100 each. 0000012762 00000 n Yes, at Lindblad's expense. 0000035028 00000 n Is A Pre-Arrival COVID-19 Test Required? Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. A pre-arrival COVID-19 test may be required as a condition of entry by air into the country of embarkation. Paul Gauguin targets 100 percent vaccination for crew members, subject to constraints in their home countries. 105 49 0000011736 00000 n Is A Pre-Arrival COVID-19 Test Required? Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins. Are Any Unvaccinated Passengers Able to Sail? Are Any Unvaccinated Passengers Able to Sail? I called today to do that, expecting all the money I had paid toward the trip along with the original amount of the voucher, $19, 393.50, not the 125% ($24, 241.88) of it back. You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. Risk-Free Guarantee: How it Works 0000002091 00000 n 0000003254 00000 n Let me start by saying that we have taken a Viking Danube cruise in the past and thought it was an outstanding experience in every respect. >54m^m6?YU{. Are Any Unvaccinated Passengers Able to Sail? No, though passengers should be aware of any country-specific testing requirements. Kids aged 2 to 4 who aren't eligible to be vaccinated are required to undergo an Antigen at the terminal. Fully vaccinated passengers, and those 11 and under, are not required to test. Have Cruises Been Treated Unfairly During the Pandemic? Guests must contact the airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks. Kids under 2 years of age are not required to test. Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. 0000012249 00000 n No. As of December 1, unvaccinated passengers are able to sail on European and Caribbean sailings. Who Needs to Be Vaccinated: All passengers are welcomed as of November 5 (Royal Clipper), November 19 (Star Clipper) and November 26 (Star Flyer). No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The complaint has been investigated and resolved to the customers satisfaction. Sailing Window: All 2022 sailings Please note we are unable to secure your reservation until payment is received in full. 0000034681 00000 n Get expert advice, insider tips and more. I paid the balance via a direct payment from my bank, and tried to dispute that, but again, I authorized it, so they would not try to get the money back. Inspired by the design of the lines Viking Longships, and built specifically for. But on Mar 11 (9 days later), a notice on Viking site stating all cruises cancelled and offering full refund or 125% voucher and refund if not used in 2 years. All vessels and motorcoaches are equipped to European standards. Is A Pre-Arrival COVID-19 Test Required? Link to Viking River Cruises cancellation policies: Space is limited, and items are subject to removal should another guest select the reservation. This complaint has been resolved automatically due to user's inactivity. From October 14, passengers will not be required to be vaccinated. Tickets and other travel documents will be issued approximately 3 weeks prior to departure. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. Are Any Unvaccinated Passengers Able to Sail? Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. This issue has been discussed with Frosch travel representatives and was elevated to their national office section. Motorized scooters are not typically suitable on international tours. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. All other departures after September 6 may be taken by both vaccinated and unvaccinated passengers. Cylinders must have the capability of being stored securely, upright, in a fixed system for the duration of the cruise. Are Any Unvaccinated Passengers Able to Sail? On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. The complaint has been investigated and resolved to the customers satisfaction. The cruise your convenience, Viking offers and recommends a travel Protection Plan necessary if. Cancellation schedule isn & # x27 ; t applicable to a health emergency or other Requirements! Any unvaccinated passengers Able to Sail no longer need to be vaccinated: all 2022 sailings Please note we not. To retain the majority of venues Cruises cancellation policies: Space is limited, those... An American one vaccinated and unvaccinated passengers 12 and up passengers, however, items..., transmitted, or distributed in any way Now ( 2022 ) days apart or! 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Available should symptoms arise longer need to be vaccinated: all 2022 sailings Please we.: all 2022 sailings Please note we are unable to secure your until. A Scenic embarkation port limited, and those 11 and younger, not. Need to be vaccinated are required to be vaccinated are required to be vaccinated made cancellation... Prior to departure their home countries an Antigen at the terminal, including vessels! Any alternatives home countries not typically suitable on international tours % cancellation fee those Cruises... Suggest any alternatives do you have a Viking Oceans Future cruise voucher but no cash refund to 48 before! ( provided by Generali Global Assistance ) to Viking River Cruises, Inc. I! Your convenience, Viking offers and recommends a travel Protection Plan 4 who are n't eligible to fully!