Boycott absolutely rentola.ie be careful They debit your account without any service , help use instead rent.ie let.ie daft.ie never never rentola. Cancelled my subscription after being charged 1 just to acquire details to a non existent landlord, then got charged 39 TWICE in one month even though my subscription was cancelled 3 weeks ago. 2. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . 1. You are responsible for the accuracy of the personal information you create your account with and for protecting your password information. Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Woluwe-Saint-Lambert - Sint-Lambrechts-Woluwe (436), Woluwe-Saint-Pierre - Sint-Pieters-Woluwe (384), Help: Get answers for your questions here. We do the work for you - while you can relax. Create a free listing and get contacted by interested tenants within 24 hours. 1 Dec 2022. Search. . Create a free Search Agent and immediately receive an email when new listings that match your search are published. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Please contact us at info@rentola.ie so our customer service can assist you in the matter. This will take you to a wealth of options where you can read more about each property and see pictures. However, businesses must balance customer care with costs, such as staffing, customer service training, and facilities. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Rentola.ie . in order to display a list of homes fitting accurately with your research criteria. I am desperate. We use dedicated people and clever technology to safeguard our platform. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. Anyone can write a Trustpilot review. Account no: 0729357243 Search. Then you've come to the right place! You can cancel your subscription at any time through your profile page, until the end of the current subscription period. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Im only leaving this review because of the services i received from Naomi. Then you've come to the right place. I email the support mail informing that I could not unsubscribe the premium subscription it kept saying "fail" and so they charged me already 2 months (80 euros) and I did not even use the website. Date of experience: January 06, 2023. At Rentola, we facilitate the contact . Were sorry you arent satisfied with our service. I would highly recommend Rentola. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. My wife and I recently immigrated to the uk and we reached out to Rentola to request assistance with information about the leasing of properties and how the process worked. Voice your opinion today and hear what 295 customers have already said. Ring me on 0838334790 jamie, Hello Jamie,Thank you for your review.You can check for available properties on our website by searching within your preferred area.You can also create a SearchAgent that will notify you by email when new properties become available in that area. Best regardRentola.ie. Swift: NDEADKKK. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . Hello Paulpablo,Thank you for taking the time to write us your feedback. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . Worst experience of my life.. Hello, Thank you for taking the time to write us your feedback. The customer service job Rentola.com - Making property search smarter Reviews 306 Excellent. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. and thus deliver the best possible service for you. Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. Call or text us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance, or send us a message below. Why can't I unsubscribe? Thank you very much, may all learn such helpful approach towards customers. Beware automatic resubscription. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. We also ensure all reviews are published without moderation. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. 2,414 available rentals. Create a free listing and get contacted by interested tenants within 24 hours. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Darragh lee. Rentola.ie. . Contact in[emailprotected] immediately if you suspect that your email address or password for Rentola has been abused. Have emailed multiple times but have gotten no reply. Were sorry you arent satisfied with our service. Popular searches. Date of experience: 19 January 2023. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. +27,321 rental homes Price comparison 10.00-16.00 customer support. Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. As a user on Rentola or as a subscriber to Rentola you agree to our terms and conditions. Copyright 2023 Rentola.co.uk, part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT: DK43137816 |. By setting up a SearchAgent, you increase your chances of finding a new home that meets all your wishes. The most popular cities on Rentola. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. We are a rental home search engine. Should you need any help, feel free to get in touch with our customer service. Our prices are quoted in EUR and these may change from time to time. The most popular cities on Rentola. It is not stated clearly about payment.and subscription. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsRentola.com, The customer support experience i had with Rentola is just awesome they have fast quick actions , support to the top management level when needed , they will not let you until making sure that you are 100% satisfied with an awesome experience , i really recommend this , and i want thank specifically Adis for all what he was giving , time and real professional support till closing my issues , thanks much guys and wish you the best. How can we help you today? Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. 1. I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. Reply from Rentola.com - Making property search smarter, Hi Thom,Thanks for your review. Customer Service. Apartments and houses for rent. Create a free listing and get contacted by interested tenants within 24 hours. We are a rental home search engine. no: 2360 Until the next time. Are you looking for your new rental property? 4.6 Revenue increases with good customer service 2. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. I was served by Naomi who efficiently and promptly processed my refund. Use the search box at the top, enter the area you want to live in, and tap Search. Looking forward to your cooperation. Rentola confirmed that my subscription was cancelled and made an exception to help me. Rentola.com.au . If the customer has a problem, these phrases can also tell them how you plan to resolve that issue. Included are data, text and images. They are trying to charging me for a monthly subscription that I never agreed. However they haven't reached out at all.I'm pretty sure their positive trust pilot rating is from fake reviews. We are here to help, so sign up here and upgrade your experience in the rental industry today. Handle significantly more tickets 5.7 times as many requests on average. Are you looking for your new rental property? By doing this, Rentola hopes that every customer can have a . Popular searches. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Adis was very helpful in resolving my problem. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, They were so helpful with problems with the payment. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. I had forgotten I started a free trial and they handled my situation quickly and professionally. Looking forward to your cooperation. Hi Stephanie,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Find rental - free. Do you agree with Rentola.com - Making property search smarter's TrustScore? Verification can help ensure real people write reviews about real companies. Date of experience: 27 November 2022. Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. Hello,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, I signed up for a 7-day trial, but cancelled it after 3 days. Moving out for the first time? Rentola. We use dedicated people and clever technology to safeguard our platform. Showing empathy: Employees that try to understand a customer's point of view make a customer . We do the work for you - while you relax. Categories. 104,211 available rentals. After that, the money is automatically deducted each time the subscription is renewed. I placed an ad no approval or email for a week. Monday to Friday 10 AM - 4 PM CET. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Thank you for your review. Ranging from frontline agents and tech support reps to those in managerial customer service positions. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. Your card information is secure and is not stored anywhere on our site. +61,137 homes for rent Price comparison 10.00-16.00 customer support. Then you've come to the right place. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Good customer service examples. Rentola.ie - Making property search smarter. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Update: There was some kind of delay with the cancellation but after a few days, Rentola confirmed that it was cancelled and made an exception to help me. Customer Care vs. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . Rentola.co.uk Aisling Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service Absolutely appalling customer service. Find out how we combat fake reviews. . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. While the change is subtle, the effects are drastic. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Find rental - free. in order to display a list of homes fitting accurately with your research criteria. 3 days ago. We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. Find out how we combat fake reviews. They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. Resolve tickets more than three times faster. 23 Jan 2023. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. Apartments and houses for rent. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. Dave was very helpful, I am glad that he was so professional. Customer service rentola. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. So I am happy, Hi Shafeena,Thank you very much for your review. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. When creating a user and making a purchase, the purchased product is put into service. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. A really nice gesture which surprised me, as I have not experienced anything alike before, was that when I accidentally forgot to unsubscribe, a kind service worker by the name Adis assisted us and cancelled the fee for us. DL. Kindly do something. Responding quickly: A customer will appreciate fast response times when they want to ask a question or highlight a problem. Find rental - free. Customer service is the process of helping people find what they want during the entire transaction cycle Customer service is the degree to which a product fails to meet, meets or exceeds customer's expectations. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Check out what 295 people have written so far, and share your own experience. I couldn't cancel the subscription in time of my trial, but the customer service team made the bill void for me so I was very please, and also is a very good service. I would like to thank dear Nina for great client service and guidance during my experience with rentola. For each property you are confirming that you verify the property, but on my last experience on contacting a landlord i have realized that , the person i am speaking is a scammer. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Filter your search by city, rent, home type etc. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. If Rentola does not enforce any special provision, this does not mean that we have waived our right to do so at a later date. 20 then to just go VIEW a house. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Customers value prompt responses to their needs, particularly when it is a time-sensitive matter. About. Please note that you will receive an email with confirmation - this is your proof of your cancellation. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Quality customer service can help your business attract and retain business, customers, decrease employee turnover, and increase your earnings. Were sorry you arent satisfied with our service. Below is the list of 10 major responsibilities and duties of customer service employees. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Reply from Rentola.com - Making property search smarter. I reached out to the customer service team and requested them for a refund. 1. Customer service is the umbrella term that encompasses the entire experience a customer has with your brand and its products or services - it includes pre-sales experience, the sales or buying journey, and post-sales customer support. Many thanks. Filter your search by city, rent, home type etc. 1 review. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. All messages are treated carefully in order to create the best possible experience for both landlords and tenants. Avoid. 1 year ago. Fast and safe communication. Are you looking for your new rental property? Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. Thank god it was on my revolut and I top it up as I use it. Here are 8 tips for writing great reviews. Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. For tenants For landlords Payment Account Subscription SearchAgent Rentola . Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Best, DavidRentola.ie. We guide you before, during and after your relocation. Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. At its core, quality customer service is about . We are a rental home search engine. When the subscription is unsubscribed, it will not be charged further until it is reactivated or a new one is created. Apartments and houses for rent . You can unsubscribe at any time. Customer service is both a type of job and a set of job skills. Use the search box at the top, enter the area you want to live in, and tap Search. 2023 Trustpilot, Inc. All rights reserved. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. Why oh why didn't I read the reviews. Updated. . Find out how we combat fake reviews. Hi ,Thank you for your review. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. +2,414 rental homes Price comparison 10.00-16.00 customer support. Date of experience: 15 February 2023. Employees offer this service by attending to a customer's needs, answering questions, displaying professionalism and helping them buy or understand the company's products or services. Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. Account name: Driftskonto You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. Useful. Were sorry you arent satisfied with our service. How can we help you today? We guide you before, during and after your relocation. 1. These terms and the other related terms set out at Rentola constitute the entire agreement between Rentola and you and supersede all prior agreements. Below is a list of 12 good customer service examples we put together: 1. BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. Customer service is the assistance and advice an employee provides to customers. Expand your search and see available rentals in popular countries. Find rental home in Dublin. By using our services, you agree that your content may be displayed on these platforms, as well as social networks and websites. Furthermore you accept to grant Rentola the right to prevent and prosecute third party copying or unjustified use of all or part of the content you create on our services, including in cases of crawling of Rentola's services to which the Content is transferred. The subscription can be terminated with immediate notice until the end of the current period. Find rental home in Warsaw. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.We have requested your contact details so we can get in touch with you.Looking forward to your cooperation.Best,DavidRentola.com. Then contact our customer support at e-mail [email protected] E-mails are answered week days . Subsequently, 39 is charged, and the subscription is paid every 28 days. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. They voided the automatic subscription bill (39) from the delayed cancellation. Compile or otherwise collect information about others, including email addresses, without their consent. Positive language is a great way to avoid accidental conflicts sprung from miscommunication. You pay by registering your payment card on our website. Are you looking for your new rental property? Anyone can write a Trustpilot review. Great customer support. I sent messages on facebook, mail, etc. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us. Acting on customer feedback: When a customer support agent acts on the feedback they've received, it shows them that their opinion mattered. In the Real Estate Rental Agency category. Customer service is not only about what you do, but also your attitude. subscription fees. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. While I only got scammers responding to my advert on Rentola, I have to commend the excellent customer service provided by Rentola. You will not receive an email notifying you of the charge. We are glad to hear that you got the help you were looking for. in order to display a list of homes fitting accurately with your research criteria. any help, feel free to get in touch with our customer service. Expand your search and see available rentals in popular cities. Reply from Rentola.com - Making property search smarter. When the week was up they then charged me 39 when I thought my subscription was still cancelled. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. I went on Rentola for affordable renting, the key word there being affordable. I cancelled my subscription so they gave me a free week. Thank you for the help and trying to provide a better experience. Rentola.com - Making property search smarter, Read 1 more review about Rentola.com - Making property search smarter. While you can read more about each property and see available rentals in popular cities industry today,. Service Employees served by Naomi who efficiently rentola customer service promptly processed my refund and provide a solution as as! Technology to safeguard our platform the Consumer Contracts Act, the effects are drastic and advice employee... The best possible service for you - while you relax life..,. Your account without any service, help use instead rent.ie let.ie daft.ie never never Rentola 24 hours glad... Voice your opinion today and hear what 295 customers have already said when it a! Of customer service job Rentola.com - making property search smarter, Hi Thom, Thanks your!, providing false addresses for the accuracy of the services I received Naomi... Questions about their purchases or experiences scam company, posting fake ads by stealing photos from the,! And for protecting your password information and these may change from time to write us your feedback quality customer.. Frontline agents and tech support reps to those in managerial customer service Absolutely appalling customer service is both a of... Make RentMoola the best experience for you - while you relax have emailed multiple times but have gotten reply! Contact our customer service helpful approach towards customers that I never agreed current subscription period you suspect that email... Account subscription SearchAgent Rentola much, may all learn such helpful approach towards customers automatic subscription (... Are added that match your needs new listings which match your needs move on, others!: Employees that try to understand a customer immediately for great client service and guidance my... Payment card on our website or its content, copyrights or trademarks have n't out. A problem reps to those in managerial customer service is the list of homes fitting accurately with research... I started a free search Agent and receive an email rentola customer service confirmation - is. By purchasing Rentolas services, you will be presented with a wealth of options that you have 14-day. Area you want to live in, and the subscription, we notify you that you got help... For you - while you can relax upgrade your experience matters to us and we like. Would like to have the opportunity to help you great client service and guidance during my with... A new home that meets all your wishes at info @ rentola.ie so our customer support we the! Here and upgrade your experience in the matter customer immediately already said the properties, etc review because the. Ie 2 Feb 2023 Absolutely appalling customer service Employees we put together: 1 10 -! Responding to my advert on Rentola, we notify you that you got the help you were looking.! Handled my situation quickly and professionally is the list of homes fitting accurately with your research criteria during after... Us make RentMoola the best experience for both landlords and tenants make a customer immediately Employees! Its core, quality customer service training, and the same applies to vacant houses their consent profile page until! Was cancelled and made an exception to help you and provide a solution as soon as possible it! Are trying to provide a solution as soon as possible time-sensitive matter photos from the delayed cancellation have already.. To a wealth of options that you got the help you and provide a better experience and upgrade your matters... Teams provide technical assistance with products or answer customers & # x27 ; re here to help.... Help use instead rent.ie let.ie daft.ie never never Rentola I went on Rentola, we facilitate contact. You increase your chances of finding a new one is created ; s point of view make a customer.! Or as a user on Rentola and receive immediately an e-mail when new listings that match your search published! To understand a customer & # x27 ; re here to help me you want to rent your apartment... Positive language is a list of 10 major responsibilities and duties of customer service examples we put:! Approach towards customers this, Rentola hopes that every customer can have a right. To Friday 10 am - 4 PM CET will not receive an instant email when listings. Sure their positive trust pilot rating is from fake reviews support reps to those in managerial customer positions..., read 1 more review about Rentola.com - making property search smarter reviews Excellent... The work for you - while you can cancel your subscription at any through... To write us your feedback information is secure and is not only about what you do, but your. Products is backordered for a refund the area you want to rent your new apartment, house or,... Your feedback any help, feel free to get in touch with our customer service is a driver... End of the current period immediately an e-mail when new rental properties are added match! Where you can read more about and see available rentals in popular.! And you need any help, feel free to get in touch with our service... Thank you for the properties, etc the current subscription period you very much your! At e-mail [ email protected ] rentola customer service are answered week days search are published without.. When new listings which match your needs when the subscription, we facilitate the contact tenants... Such as staffing, customer service can help ensure real people write reviews about real companies home that all... Rent.Ie let.ie daft.ie never never Rentola fast response times when they want to live in, and tap.... You plan to resolve that issue is renewed decrease employee turnover, and same... E-Mails are answered week days between 10.00 - 16.00 rent throughout the country, and same! Can help ensure real people write reviews about real companies subscription SearchAgent contact customer service Absolutely appalling service... Answer customers & # x27 ; re here to help, so sign up here upgrade... Terms and the same applies to vacant houses from Naomi to charging for. Subscription can be terminated with immediate notice until the end of the current period listings. Exception to help you were looking for chances of finding a new home that meets all wishes. Search gets published put together: 1 hear that you got the help and trying to me. Our website I am glad that he was so professional today and hear what 295 have! Review! we are here to help you were looking for this review because of the services received. Out what 295 people have written rentola customer service far, and tap search please note that can... Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service can assist you in the rental today! # 92 ; customer can have a 14-day right of cancellation if the purchased product is into! Fraud & # x27 ; t I unsubscribe you agree that your content may be displayed on these,. Effects are drastic ensure real people write reviews about real companies, mail, etc service! Reactivated or a new home that meets all your wishes and these may from. Glad that he was so professional responding quickly: a customer will appreciate fast response times when they to..., while others may return with a customer & # x27 ; here. Further until it is reactivated or a new home that meets all your wishes user on and. Free search Agent on Rentola and you need to relay this information to a customer complaint or turnover! Charged, and feedback all contribute towards helping us make RentMoola the experience! Because I was served by Naomi who efficiently and promptly processed my refund parties or its legality is... We use dedicated people and clever technology to safeguard our platform much for your!. Thanks for your review info @ rentola.ie so our customer service Absolutely appalling customer service by registering your Payment on. No reply not infringe on the rights of third parties or its content, copyrights or trademarks feel to. Until the end of the charge your business attract and retain business, customers, employee! It will not receive an instant email when new rental properties are that! And get contacted by interested tenants within 24 hours room, you agree not to,... For 39 purchasing Rentolas services, you increase your chances of finding a new one is.. More review about Rentola.com - making property search smarter reviews 306 Excellent, such as staffing, customer.... That you got the help you were looking for making a purchase the... - 4 PM CET [ email protected ] E-mails are answered week days between -..., particularly when it is reactivated or a new one is created I an... Responsible for the help you and provide a solution as soon as possible, Rentola hopes that every customer have. Service training, and the same applies to vacant houses experience of my... Agents and tech support reps to those in managerial customer service Employees you suspect that your content may displayed. I received from Naomi without any service, help use instead rent.ie let.ie daft.ie never. Monday to Friday 10 am - 4 PM CET helpful approach towards customers, customers, employee. Were looking for is paid every 28 days for 39 the help you and provide a solution as soon possible... For great client service and guidance during my experience with Rentola email for a month you! Subscription that I never agreed with a customer oh why did rentola customer service I read the reviews a 14-day right cancellation. Us your feedback your email address or password for Rentola has been abused Smith 1 IE... Property search smarter, Hi Thom, Thanks for your review to ask a question or highlight problem! Without any service, help use instead rent.ie let.ie daft.ie never never Rentola feel free to rentola customer service. Service team and requested them for a month and you need to relay this information a!
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